Incognito Casino FAQs

How do I sign up at Incognito Casino?

Registration is quick and easy. Simply enter your phone number, verify via SMS, and create your account. Once verified, you can start playing immediately.

How do I claim the Triple Welcome Bonus?

You can claim your triple welcome bonuses automatically with your first three deposits. Each deposit awards a different percentage (100%, 150%, and 200%) for up to €500 each. Make sure to opt in for the bonus if prompted before confirming your deposit.

How quickly are withdrawals processed?

Most withdrawals are processed within the same day. In rare cases, processing may take slightly longer, but once approved, funds are sent promptly to your chosen payment method with no hidden fees.

What is the minimum deposit and withdrawal amount?

The minimum deposit is €20, while the minimum withdrawal amount is €25. Check the cashier for any additional details or currency equivalents.

Do I need to verify my account?

In some cases, verification may be required to ensure legal compliance and safeguard against fraud or underage gambling. You may be asked to provide personal information or documents to confirm your identity.

Can I cancel or change a withdrawal after requesting it?

You cannot change the withdrawal amount once it’s submitted. However, if it’s still pending, you can cancel the request from your Transactions tab in the Cashier and then make any adjustments.

Why can a deposit or withdrawal be declined?

A decline may be due to incorrect information, expired cards, insufficient bank permission, or security measures. Always double-check your details and ensure you have sufficient funds or approval for the transaction.

Is there a mobile app for Incognito Casino?

While there isn’t a dedicated mobile app, you can add Incognito Casino to your phone’s home screen (Android or iOS) or install it via desktop browser shortcuts. This lets you enjoy instant gameplay on any device.

How do I contact support?

You can reach our support team 24/7 via live chat or email. They’re ready to assist with any account, bonus, or technical inquiries you may have.